Mark Wardenburg, DC

Mark Wardenburg, DC
18124 CULVER DR STE F IRVINE, CA 92612
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Billing nightmare! Over a period of more than 6 months of attempting to resolve their billing issues with them, I've conducted numerous phone calls with the office manager and have had to write countless emails mapping out dates of service and EOB's. Now, even after receiving confirmation from the office manager in December that the account is at a zero balance, they send yet another bill. I would never see them again based on their nightmare billing situation.
by Karen G xxx.xxx.22.217
January 19, 2020
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.250.88
November 23, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the waiting room chairs comfortable at this chiropractor's office?
Not really
Was this provider's staff friendly?
Friendly Enough
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this chiropractor discuss your X-Rays with you?
Yes
by Anonymous xxx.xxx.237.62
October 21, 2013
Was it easy to make an appointment with this provider?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.202.251
October 21, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Would you recommend this chiropractor to others?
Absolutely Not
Did you experience excessive stiffness after visiting this chiropractor?
Absolutely! I could barely move for days!
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
by Anonymous xxx.xxx.202.238
April 16, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider rush your appointment?
Not too much, but somewhat
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by johnny xxx.xxx.255.50
October 16, 2012
Does this provider remember you by name?
No, and they don't make an effort to even try
Did the chiropractor update you about the progression of your recovery at each appointment?
No, they didn't keep me informed about anything
Would you recommend this chiropractor to others?
I Already Have
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Not really. I've been given a couple of tips but that's all
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
September 27, 2011
Mark Wardenburg, DC always makes an extra effort to make me feel respected and attended to! They always listen to every question or concern I may have! Mark Wardenburg, DC explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Mark Wardenburg, DC had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I feel like Mark Wardenburg, DC goes out of the way to accommodate my schedule. I always get the appointment time I want. Mark Wardenburg, DC went above and beyond what they told me they could do for me. I was totally impressed.
by g c
February 03, 2011
Did you experience excessive stiffness after visiting this chiropractor?
Definitely not! I felt fantastic when I left!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
February 01, 2011
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