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Christopher R Lau, DC

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Chiropractic Care at Health Plaza A

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Christopher R Lau, DC
Lau Chiropratic & Wellness Center
(10 Reviews)
> Get Phone Number & Directions
754 GREENTREE MALL BERLIN, WI 54923
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.117.9
August 19, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider have helpful information available online?
Yes
Were the waiting room chairs comfortable at this chiropractor's office?
They were average
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Tammi xxx.xxx.143.183
March 12, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.11.198
March 04, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this chiropractor friendly?
Extremely Friendly
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Tammi xxx.xxx.166.217
November 15, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by mapkjc xxx.xxx.100.31
June 20, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.226.84
March 12, 2012
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
Not at all! I was very confident when I left!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
June 27, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Bonnie G.
February 21, 2011
They did not pressure me at all to return. They gave me the information I needed and left the choice up to me. Christopher R Lau, DC went above and beyond what they told me they could do for me. I was totally impressed. Christopher R Lau, DC went over my X-Rays with me in detail. Christopher R Lau, DC explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I was amazed at how much better I felt after my adjustments. Christopher R Lau, DC was fantastic!
by Diane Avery
January 29, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
January 23, 2011
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Map and Directions
754 GREENTREE MALL, BERLIN, WI 54923