Margot Kessler, PhD

Margot Kessler, PhD
Kessler Psychological Services LLC 311 S. Prospect Ave Hartville, OH 44632
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Her professional appearance was more revealing and made me feel uncomfortable even as a female. I question the confidentiality due to the paperwork... Would not recommend
by concerned xxx.xxx.120.16
August 06, 2015
Did this psychologist have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely
Did this psychologist rush your appointment?
No, I was able to ask as many questions as I wanted
Would you refer this psychologist to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider compassionate to you and your situation?
Yes
by Tom Langenfeld xxx.xxx.4.247
June 21, 2014
Did this psychologist listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous xxx.xxx.172.198
February 19, 2014
The video representing my particular therapist was misleading. It gave the impression she would be very concerned and caring. However, she was very abrupt, never established a comfort zone before rushing into questions. Her tone was very condescending. It got to the point where it was accusatory. When I shared a story regarding a family member, she immediately labeled him instead of actually listening, which was very offensive. I cancelled my next appointment for this reason.
by Marie xxx.xxx.114.161
February 04, 2014
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous xxx.xxx.114.161
December 29, 2013
Did you spend a lot of time in the waiting room at this psychologist's office?
Absolutely not! I was seen right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.152.7
April 25, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Tom Langenfeld xxx.xxx.152.7
August 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.41.254
June 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.216.100
April 03, 2012
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They made sure all of my questions were answered, and are always there if I think of any more questions I want answered. I would see them over anyone else in the field. They are definitely an expert.
Every time I go, I'm always surprised by how respectful and courteous they are. I've never been treated with more respect by any other professional.
by Anonymous
February 15, 2012
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