Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!