I've heard of a few psychiatrists that took personal phone calls during appointments, and I always thought that was so rude. Thankfully, they've never done that here. His full attention is always completely on me. He was ready to see me when I showed up for my appointment. I never had to wait for him to show up. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I just love this place. He made sure every single question I had was answered.