They made the extra effort to make sure every question I had was answered. I left feeling like a yoga expert after all they had taught me. I was confident that they were using the latest treatment methods. They paid close attention to me and all of my questions were answered. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.