Centerville Family Dental

Centerville Family Dental
Centerville Family Dental 803 Estelle Dr Lancaster, PA 17601
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Expertise
4 star average for Expertise
Value
3 star average for Value
They did not follow ADA guidelines and let greed dictate your dental "care".
by Unhappy dental experience xxx.xxx.221.69
February 26, 2023
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Does this provider take that extra step to make you feel special?
Not really
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Were the waiting room chairs comfortable at this dentist's office?
They were average
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous xxx.xxx.159.213
February 24, 2014
The main Dr. was rude and impatient. He was constantly pushing me towards cosmetic work when I came in for cleanings. When I needed I root canal, the young dentist pulled the wrong tooth. When I came back still in pain, I saw Strauss. Dr. Strauss got tired of waiting for me to go numb. He yelled at me, threw down his gloves and left the room. What a horrible experience. Plenty of better and less expensive dentists in Lancaster.
by FormerPatient xxx.xxx.100.209
October 25, 2012
My husband and I started going here after a friend recommended them, and we are thrilled to have found Centerville Family Dental! We have been getting routine cleanings there for 3 years. Always easy to get an appointment, friendly and skilled staff, and all upbeat and positive. I highly recommend them!
by Maria xxx.xxx.227.19
August 11, 2012
Was this provider's office too cold?
No, it was fine
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer flexible appointment times?
Yes
by Anonymous
June 20, 2011
I have been a patient of centerville dental for 20 years. I have recomended this office to many, many people who have all had a wonderful experience and continue to be patients there. My children are now patients and have been since their first appointment at 3 years old. The staff is extremely helpful when scheduling around a work and school schedule. My daughter has had extensive work done by both Dr. Strause and Dr. Regalla never to complain and always excited to see them. This is a well organized, growing, family practice. I am fortunate to have found such an office.
by shannon33
February 21, 2011
I went to this dental office on the recommendation of a co-worker and was extremely disappointed. I was not impressed by the staff and dental assistants who did not seem to know what they were doing and just hovered around like gnats. Though my dentist was nice enough personally, it was a very superficial and fake kind of pleasantness. He went back and forth about what type of treatment I should have, ultimately recommending a root canal “not because of solid evidence but because it looks fishy.” It was explained to me that the office does not handle this type of care and I was immediately recommended to a specialist (who was also very shady) I have an extreme anxiety about needles and dental work, which I explained to this dentist. He assured me that the specialist who would do my root canal had nitrous oxide available, which it turns out was not even available with this specialist. While he gave me a prescription of Valium to calm my nerves, when this didn’t work and I called back into their office I was told there was nothing more they could do and I needed to go somewhere else. When I obtained a second opinion from a competent, reputable dentist it was confirmed that this office and the dentist did not handle me at all correctly. I feel I was deceived and was passed off several times with this office. I would not recommend them to anyone and will never go here again.
by JayGatsby101
August 19, 2009
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