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Kimberly Tustin, DDS

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Kimberly Tustin, DDS
Cascade Dental
(15 Reviews)
> Get Phone Number & Directions
1800 Valley River Dr # 4 Eugene, OR 97401
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous xxx.xxx.12.2
April 16, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did your teeth cleaning feel rushed?
No
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.14.47
January 29, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.191.231
January 17, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Chris xxx.xxx.209.167
January 14, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.87.2
July 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by tim xxx.xxx.86.254
April 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.30.20
January 24, 2012
I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I would absolutely recommend Dr. Tustin to ANY of my family members or friends! She's AMAZING and her staff is extremely caring, friendly and professional!!
by Libby Smith
October 26, 2011
I have been seeing Dr. Tustin for almost twelve years now, and have never once had a problem. The staff are friendly, effiecient, and timely; ready to answer my questions or chat. I have been served by Cascade Dental for 14 years!
by Chris
October 21, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. They made the extra effort to make sure every question and concern I had was addressed. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I also got this great new patient welcome letter and folder that contained a cost estimate made just for me from when Dr. Tustin and I had talked during my first appointment. They made me feel very comfortable about my upcoming treatment by going over all of the money stuff upfront and ahead of time. And they offer in house financing! No other dentist does that in Eugene. Go see Dr. T! You won't be disappointed.
by Valynn
September 22, 2011
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Map and Directions
1800 Valley River Dr # 4, Eugene, OR 97401