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Ngoc Tran, DDS

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Ngoc Tran, DDS
Ngoc M. Tran Family Dentistry
(9 Reviews)
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515 S University Blvd Norman, OK 73019
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. The office was easy enough to find. I am going to refer everyone I know here. I absolutely love this place. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Linda xxx.xxx.215.218
December 02, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider have reasonable prices?
Yes
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Was the dental equipment clean?
Absolutely! It looked brand new
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Jones xxx.xxx.251.235
January 15, 2013
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by CVS xxx.xxx.72.194
January 09, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.47.13
September 04, 2012
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
January 09, 2012
I was a little disappointed because my wife and I both had such a horrible experience. To start off; my wife was numb from the top of her head all the way to her mouth (I've heard this is dangerous). With me, I was barely numb. When I mentioned that I could feel everything, my comment was disregarded with "It's just your brain telling you that you should feel pain." - This was the most painful experience as they filled two cavities.

What was annoying was that the two women working on me were telling each other their life stories and the doctor would take her hands out of my mouth to gesture parts of the story. (Very unprofessional if you ask me). I felt like I was just another number to this dentist office. What was worse is after we paid at the end and they sent the rest off to our insurance; we received a bill saying we owe an additional amount of money because they didn't calculate it right.

I never leave reviews for anything, but this was a horrible experience all around. Sure they were friendly but it doesn’t make up for the rest.
by Customer
December 02, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 10, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the waiting area spacious?
No, but I can always find a seat
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous
June 02, 2011
Was this provider's office too cold?
No, it was fine
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
April 06, 2011
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Map and Directions
515 S University Blvd, Norman, OK 73019