Kenneth J Novak, DDS

Kenneth J Novak, DDS
17747 Chillicothe Rd # 205 Chagrin Falls, OH 44022
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.164.220
August 09, 2012
It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. I got an appointment quickly. I've never had to wait too long. I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Mary
January 06, 2012
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Were the waiting room chairs comfortable at this dentist's office?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 02, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
December 09, 2011
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
August 16, 2011
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