Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They were very polite and helpful and made sure that I had everything I needed. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They always made sure that I wasn't in any pain.