I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The chair that I sat in during my dental procedure was so comfortable. It was honestly one of the most comfortable chairs I've ever been in. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.