They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.