Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. No pressure to spend more money like other offices.These people are honest.