Jim Lonborg, DDS

Jim Lonborg, DDS
105 Webster St # 5 Hanover, MA 02339
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you experience unnecessary pain during your visit?
No
Did this provider listen to your input and concerns?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.233.184
December 04, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the dental equipment clean?
Absolutely! It looked brand new
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous xxx.xxx.135.33
September 23, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.77.227
February 14, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.18.110
November 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by soer xxx.xxx.160.242
May 02, 2012
Did this provider have reasonable prices?
Yes
Are you going to visit this provider again?
Sure
Was this provider's office easy to locate?
Fairly Easy
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
December 20, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too cold?
No, it was fine
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
July 13, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
April 19, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
April 11, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
April 01, 2011
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