Merrimack Valley Dental Clinic

Merrimack Valley Dental Clinic
Merrimack Valley Dental Clinic 1794 Bridge St # 22a Dracut, MA 01826
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I am so very disappointment with the care, and customer service that I received from Dr. St Germains office. The receptionist has been nothing but rude, when asked if a procedure could be moved up due to an emergency, she stated "This is not an emergency room, we have other patients, and are running a business". I have high anxiety and need to have sedation with any procedures, she stated "Well you don't NEED sedation, we could do it if you didn't need it". She was so beyond rude, and I was so upset. I will make sure anyone that I care about never goes there.
by Angrypt xxx.xxx.10.63
May 10, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.19.124
October 06, 2014
The dentist wasn't friendly in the least. I have never felt more unwelcome somewhere. I was hoping for some advice about how I could prevent tooth decay at home, but they didn't give me any. I have already warned everyone I know not to go here. See a different dentist unless you want a horrible experience. I wasn't too impressed with the staff. They could have been a lot more friendly. They canceled two of my appointments in the past week and I need a lot of work done. The soonest they could reschedule me for was a month later and I am in a lot of pain. This place SUCKS. Also they used the wrong insurance and I ended up paying full price for my first filling UNORGANIZED TERRIBLE COMPANY!!!!!
by katie xxx.xxx.50.140
February 18, 2014
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this dentist friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.41.146
December 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.170.242
September 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.208.152
August 27, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.235.242
August 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.13.125
May 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Carolyn xxx.xxx.230.76
April 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.206.92
March 10, 2012
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