Johnnie D Gross, DDS

Johnnie D Gross, DDS
130 Palmer Road Monson, MA 01057
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's staff friendly?
Yes
Was the waiting area spacious?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.31.162
March 07, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office too cold?
No, it was fine
by sonya xxx.xxx.76.216
December 08, 2012
Does this provider welcome questions?
Not at all. They ignored my questions
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this dentist's staff friendly?
Not Really
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Jill xxx.xxx.132.62
December 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by julie xxx.xxx.177.43
May 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.16.15
May 07, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.185.113
March 21, 2012
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
November 22, 2011
Was this dentist friendly?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous
June 03, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
April 09, 2011
I'll definitely be going back. I didn't have a bad experience. They always explain every aspect of my dental procedures to me. I never have to worry. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. They were friendly and made me feel at home. I had a Rootcanal and porcelain crown all done in one visit and it was pain free!!
by Sonya
March 17, 2011
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