I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. This provider has so much helpful information available, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.