I keep records of all my dental procedures, so I appreciated them giving me an invoice right when I asked. They are very organized and professional. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I got an appointment quickly. I've never had to wait too long.