Was this provider's office easy to locate?
                        
                        
                            Fairly Easy
                        
                        
                            Did this provider seem well-trained and experienced?
                        
                        
                            Yes, they seemed very qualified
                        
                        
                            Was this provider willing to stay open late to accomodate your needs?
                        
                        
                            Sometimes, but most of the time they don't
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            Sometimes, but not always