They always make sure to return my phone call as soon as possible. They've never left me waiting. The chairs in their waiting room were definitely above average. I was comfortable. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They made the extra effort to make sure every question and concern I had was addressed. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic.