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Tustin Plaza Dental Group

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Clifford M Phipps, DDS

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Tustin Plaza Dental Group
Tustin Plaza Dental Group
(12 Reviews)
> Get Phone Number & Directions
1872 N Tustin St Orange, CA 92865
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
3 star average for Recommended
Value
5 star average for Value
Staff
4.5 star average for Staff
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was this provider's staff friendly?
Mostly
Do you feel like this provider's office is well staffed?
Yes
Did this dentist practice good oral hygiene?
Yes
by Anonymous xxx.xxx.15.57
October 08, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider seem knowledgeable and competent?
Barely
Did the environment feel well thought out with a holistic approach in mind?
The environment was terrible. That's the most I'll say about it.
Was the noise level reasonable in this provider's office?
Reasonable
Was the water they used during your teeth cleaning a comfortable temperature?
Yes
by Anonymous xxx.xxx.70.160
October 07, 2014
I have used them for over four years now. They all are great, very professional, caring people.
by SmileAmI xxx.xxx.194.146
August 26, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
by Anonymous xxx.xxx.208.148
July 11, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did the staff keep the temperature in the waiting room pleasant?
Not really
Is this provider willing to pursue advice from other providers when necessary?
Probably not
Are you going to visit this provider again?
Probably not
Did this dentist allow you to regularly rinse your mouth during your procedure?
Sometimes
by Anonymous xxx.xxx.30.194
May 08, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
August 18, 2011
I'm literally looking for a new dentist office... I've been going to Tustin Plaza dental since I was like 10. I'm 32 now and take my family... This used to be a well ran office, I don't know who was running things then. But whoever is doing it now should be ashamed... They are horribly disorganized and rude... My wife got a call this afternoon telling me that our appt's TONIGHT have to be rescheduled... This is the 2nd time they've done this to us inside of a year's time. So they rescheduled my wife and daughter for 2 weeks from now. When my wife inquired about my appt. they said I'm already rescheduled for next week. Well it would have been nice to been informed... When were they going to tell me? and then charge me for not showing up... this kills an evening for an appt. so I tried to get a time for all of us as we usually do. AND THE EARLIEST THEY COULD RESCHEDULE ME (because of their own screw up which was the 2nd screw up within a year) was JANUARY 3rd!!!!! Such a joke! You just lost a 20 year customer! I don't know who's running this office but if I owned a busines, losing a 20 year customer isn't something I'd take lightly... Thanks for nothing Dr. Larson!
by goodguy
August 02, 2011
Was the dental equipment clean?
Yes
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
by Anonymous
July 28, 2011
When I left my appointment, my mouth felt cleaner than it's ever felt. They did such a fantastic job. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They are always polite and never use foul language, which I really appreciate. I know I can bring my kids, and not worry about it. They never have that typical, annoying music playing here.
by hank
April 28, 2011
Does this provider treat their staff well?
Kind of, but not very well
Was the waiting area spacious?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 09, 2011
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Map and Directions
1872 N Tustin St, Orange, CA 92865