They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.