They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here.