Paul Austin, D.M.D.,M.P.H.

Paul Austin, D.M.D.,M.P.H.
Dr. Paul Austin - Simi Valley Orthodontist 2045 Royal Avenue, Ste. 205 Simi Valley, CA 93065
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider answer all of your questions?
No, I left confused and frustrated
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider prominently display their diplomas or business license?
Yes
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous xxx.xxx.151.50
April 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Simi Jeff xxx.xxx.99.57
August 01, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
December 15, 2011
Did this orthodontist offer alternative choices to metal braces (ceramic, Invisalign)?
Yes, they had expertise in all areas
by Anonymous
May 16, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did they follow up with you after your appointment?
Yes.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider use current and safe equipment?
Yes
by Anonymous
April 11, 2011
From the minnute you step foot in the door the office staff is ready to do anything they can to help you. The whole staff is extreemly professional. Dr. Austin and Dr. Singson are both excelent at what they do!!!!!! I had to have jaw surgery and Dr. Singson made the whole thing seem less scary and made me feel comfortable with the process. You'd be crazy to go anywhere else!!!! =]
by franker
February 16, 2011
My Two Children have being seeing Dr. Austin for the past several years and have had a wonderful experience. Dr. Austin is very knowledgable in the field of orthodontics. He explained their treatment and what to expect in full detail that I could understand, and answerd all my questions. The office staff are more than willing to assist you with a smile, and make the experience of having braces a pleasant one. I am very thankful to my kids dentist for reffering us to Dr. Paul Austin!

Thank you Dr. Austin for your great work!!!

Mommyluv
by Mommyluv
February 10, 2011
I am SHOCKED to hear ninaandcoco's review :-0 She must be talking about another Dr. Austin because the one that I have met is completely the opposite. I completely agree with her as far as him being 100% EXCELLENT @ WHAT HE DOES as well as his front office being very helpful & courteous, but she left behind his wonderful assistants who always are so welcoming, nice, helpful, & willing to answer any questions I may have. Dr. Austin was referred to me by not 1, but many of my friends who are or have already been through treatment with him & had nothing, but great things to say about him & his staff. Dr. Austin has great bedside manner & took the time to explain everything to me. I saved the BEST for last & went & got an opinion with another ortho before I met with Dr. Austin & Dr. Austin's fees are very comportable.
WOW! he really Loves what he does & thats hard to find in this day and age.




by Mom4Fun
February 10, 2011
I absolutely LOVE my smile! I drove 40 miles to see Dr. Austin because of a friend's recommendation! Can't tell you how happy I am! Thank you so much! Go see him! He is the best!!
by elained
February 04, 2011
My experience with Dr. Austin is that he is good at what he does as an orthodontist, but he has been very rude to me as a patient. He does not care to explain much about what he is doing, and gets irritated and even insulting when he is asked to clarify what he is doing. His front office staff are very helpful and courteous, but his medical assistants are rough and impersonal. He may have the best training, but is not too personable. Sorry that such good training should come with such a character, and at such a cost too !
by ninaandcoco
January 30, 2011
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