Suzan K Vigil, DDS

Suzan K Vigil, DDS
2336 Santa Monica Blvd # 202 Santa Monica, CA 90404
Add a Review

Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1.5 star average for Value
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Was this dentist's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by donzer33 xxx.xxx.138.9
February 26, 2014
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.172.14
May 15, 2013
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you experience any unnecessary pain while your teeth were cleaned?
Yes, I was definitely uncomfortable
by Anonymous xxx.xxx.213.162
April 14, 2013
Was the dental equipment clean?
Absolutely! It looked brand new
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Would you recommend this dentist to others?
I Already Have
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.62.32
October 25, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider have helpful information available online?
Yes, but very little
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.43.233
October 19, 2012
The work was shoddy and had to be redone at another dentist's office. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
by What a mistake xxx.xxx.213.162
September 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.130.250
August 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by grinrevere xxx.xxx.104.107
February 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.59.10
February 16, 2012
Medium care - could be a lot better. I didn't feel like I was being heard and had to have dental care redone three different times. I finally transferred to another dentist.
by HealthyinSM
December 01, 2011
Add a Review