In the beginning when I entered Dr. Cohen's office for the first time I was impressed by the seemingly professional environment. Even after a few more visits I was confident that Steven Cohen would provide me with the proper orthodontic care I required. Unfortunately, after I committed to Cohen and paid thousands of dollars for my treatment his professional and friendly attitude disappeared. I am a blue collar worker and as such work extremely hard to earn my salary. If the job isn't complete or the client is unsatisfied with the current work, I will work with him/her personally to improve and fix whatever is wrong. Even if the client is at fault, I will work with them to make sure that everyone involved is satisfied. Unfortunately, Steven Cohen does not share my work ethic. After I had paid thousands to him for my orthodontic treatment he began to treat me as a second class client. He had my money so why should he care. Next couple appointments I was told that more fees were going to be charged so I decided to stop the treatment and focus on other more important monetary issues. I was unsatisfied with Cohen, but he did nothing fix the situation. I am throughly disappointed in the care I received and I will never forget the fact that I paid thousands of dollars for a treatment that was never finished.