It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They are always prepared for my appointment and remember everything about me. They were so nice and professional and even called me to remind me about my upcoming appointment. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature.
The doctor does suffer from Cluster Headaches & has to reschedule appointments because of it. He's worth the wait, if rescheduled.