They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Their office was well organized and clean.