Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.