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Mark B Kay, DDS

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Oakland, CA

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Mark B Kay, DDS
(12 Reviews)
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1396 Solano Ave Albany, CA 94706
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.131.216
May 03, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
by Anonymous xxx.xxx.187.33
April 22, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is eaxy to talk with, supportive, and extremely helpful. I have loved the hygienists who have taken care to report any concerns to the dentist when I am in for routine cleanings. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered and they have all made going to the dentist a pleasurable experience for someone who used to avoid it. The office is tucked away from the sidewalk a bit but easy enough to find and in a great walking area. When I or another family member has needed a referral to a specialist for an issue outside the dentists area of expertise, the level of care has been equally as impressive. I highly recommend
Dr. Kay and Dr. Moore and the other staff that make up this practice.
by Kim brae xxx.xxx.212.240
September 15, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.90.235
February 03, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
by Anonymous
January 01, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this business handicap-accessible?
Yes, it was handicap-accessible
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
by Anonymous
December 20, 2011
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 30, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous
August 01, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
May 31, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was the dental equipment clean?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
April 21, 2011
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Map and Directions
1396 Solano Ave, Albany, CA 94706