Directory > Providers > Dental Care > Dentist > AL > Enterprise > Fresh Wave Dental Care > Reviews

Fresh Wave Dental Care

Nearby

Dentists

Chancey Kenneth W Dr DMD

Enterprise, AL

Celeste Scholten - Inactive

Enterprise, AL

Motto Clear Aligners

Enterprise, AL

Mills Andrew J III Dmd LLC

Enterprise, AL
Get Featured on Wellness.com > Learn More
Fresh Wave Dental Care
Fresh Wave Dental Care
(11 Reviews)
> Get Phone Number & Directions
812 Boll Weevil Cir Enterprise, AL 36330
Add a Review

Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Do you think that the provider's staff are well trained?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms clean at this provider's office?
Yes
by Anonymous xxx.xxx.78.127
June 26, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider promptly return your phone calls?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.244.164
December 04, 2013
I was very apprehensive to have work done on my teeth. The procedure went so smoothly and the doctor made me feel completely at ease. Dr. Nichols will be my dentist for life!
by Sophia Wanchuk xxx.xxx.19.3
October 30, 2013
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Was this provider's staff friendly?
No, they were rude
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous xxx.xxx.121.155
August 05, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this dentist answer all of your questions?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.200.237
January 06, 2013
Were the waiting room chairs comfortable at this dentist's office?
Not really
Was this dentist's staff friendly?
No, they were rude
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Was the dental equipment clean?
Not really, it could have been much cleaner
by Anonymous xxx.xxx.93.81
October 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.86.80
April 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Radargrl xxx.xxx.14.9
February 13, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.

I was called by the dentist and they informed me that I didn't pay a bill from 6 months ago. I asked them if they mailed me a bill and they said no. I later called my insurance and discovered they failed to file it with my insurance.

They also failed to provide me with an explaination of benefits. The form that breaks down what my insurance pays and what I will pay.

They also charged me with a $25.00 fee for a missed appointment. My wife arrived at the dentist 16 minutes late to an appointment and they said we can't see you now and you have to reschedule. There was one person in the dentist at a time, but they wanted us to come all the way back to the dentist.

We stopped going to that dentist that day.

The lack of professionalism by the front office crew led me to the decision of not returning to this establishment.
by Kuntay Alexander xxx.xxx.40.52
February 07, 2012
It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was confident that they were using the latest treatment methods. They have a very good professional reputation. I know that I'm under the care of an expert.
by Mary
October 17, 2011
Add a Review
Map and Directions
812 Boll Weevil Cir, Enterprise, AL 36330