Ivan Cheng, L.Ac.

Ivan Cheng, L.Ac.
Meridian Therapeutics 3425 SE 192nd Ave, Suite 109 Vancouver, WA 98683
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did a staff member acknowledge or greet you when you entered?
Yes
Was it clear that this acupuncturist takes pride in the appearance of his/her clinic?
Yes
Does this acupuncturist remember you by name?
Every single time, even if it's been months since my last appointment!
Does this acupuncturist offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.188.50
October 20, 2013
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.252.47
April 25, 2013
Was this provider's office too loud?
No, it wasn't too loud
Does this acupuncturist use current and safe equipment?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office too cold?
No, it was fine
Was this acupuncturist late to your appointment?
No, they were on time
by Anonymous
October 31, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They are extremely knowledgeable in all the elements of Chinese herbal medicine. They even incorporated them into my treatment and it really helped alleviate my symptoms. I never had to doubt that they had a license. They made their credentials completely obvious, which made me feel a lot safer. This practice definitely spends time and effort cleaning their restrooms. I have been to other practices that neglect their bathrooms, but this place was spotless!
by Anonymous
June 28, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was your acupuncturist knowledgeable about other elements of Chinese herbal medicine?
Extremely, they incorporated them into my treatment.
Does this acupuncturist always put the client first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
May 22, 2011
Was the waiting area spacious?
Yes, extremely spacious
Would you refer this acupuncturist to your friends or family?
Yes.
Does this acupuncturist offer any coupons, discounts or promotions?
Not that I have seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
April 27, 2011
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