They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I couldn't believe how much of a difference the herbs they gave me made. They made all the difference. I couldn't believe how compassionate and sympathetic they were to my fear of needles. They went out of their way to make me feel extra comfortable. I really felt like they were happy to be helping me the entire time. I never once got the feeling that they were irritated or would rather be elsewhere. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.