Thomas St. Amand, M. Ac

Thomas St. Amand, M. Ac
Family Acupuncture Center 89 York St. Kennebunk, ME 04043
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Consumer Feedback

(24 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Every time I come here the acupuncturist always remembers me by name and greets me as soon as I walk in the door, even if it's been a while since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They definitely take customer satisfaction and peace of mind into account. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Its great that they always make sure to return my phone call as soon as possible. They've never left me waiting long and are so quick to reply. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly I can be taken care of. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Self xxx.xxx.219.224
January 14, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider's office too loud?
No, it wasn't too loud
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.116.65
January 10, 2014
Did this acupuncturist listen to your input and concerns?
Absolutely; they always listens carefully to what I have to say
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.168.70
October 10, 2013
Was it clear that this acupuncturist takes pride in the appearance of his/her clinic?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this acupuncturist friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.53.121
September 11, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this acupuncturist late to your appointment?
No, they were on time
Did this provider prominently display their diplomas or business license?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.184.221
April 15, 2013
by Anonymous xxx.xxx.58.110
March 01, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Cherie xxx.xxx.220.231
January 28, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this acupuncturist pressure you to purchase any unnecessary products during your visit?
no-pressure
Is this acupuncturist easy to reach in an emergency?
Absolutely! I can always count on them
Was this acupuncturist late to your appointment?
I didn't have to wait at all
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Erin Haye xxx.xxx.33.1
January 02, 2013
Did this provider have reasonable prices?
Yes
Did this acupuncturist ever take personal phone calls while in the appointment room with you?
No, but their phone rang a lot and it was really annoying
by Anonymous xxx.xxx.9.14
December 07, 2012
Very professional, friendly and easy to talk to. Gave me great confidence in his treatment technique. Two appointments - left the clinic feeling like a new person - he will be my first port of call for future problems.
by JA xxx.xxx.70.118
September 07, 2012
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