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Jerry Jacobs, O.D.

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Jerry Jacobs, O.D.
(9 Reviews)
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1201 Elm St., Suite ll20 Dallas, TX 75270
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
February 24, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 23, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
May 31, 2011
Were the waiting room chairs comfortable at this eye care office?
They were average
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
No, it was fine
by Anonymous
May 27, 2011
Was the waiting area spacious?
No, but I can always find a seat
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this provider to others?
I Already Have
by Anonymous
May 23, 2011
I have been going to Dr. Jacobs for more than 20 years and he has always taken great care of us. I recommend him to all my friends and family.
by Anonymous
May 20, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
April 12, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have bad breath?
No I've never had any complaints
by Anonymous
April 08, 2011
Will not go back to see him next year. Quoted me $75.00 for an exam, ended up being $157.00 with the insurance claim included.

Acted unprofessional when I challenged him on not being able to see after he gave me my initial set of contact lenses. Charged me an extra $20.00 for another visit, because he didn't listen to what I told him about my previous prescription.
by Anonymous
March 18, 2011
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Map and Directions
1201 Elm St., Suite ll20, Dallas, TX 75270