Mary A Tanguay, O.D.

Mary A Tanguay, O.D.
1850 W Rosemeade Parkway Carrollton, TX 75007
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did they follow up with you after your appointment?
Yes.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.119.170
June 25, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.17.137
May 01, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.37.53
April 18, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider prominently display their diplomas or business license?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.222.50
April 16, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.156.153
January 27, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have reasonable prices?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you experience unnecessary pain during your visit?
No
by cynthia xxx.xxx.192.10
December 21, 2012
Are you going to visit this provider again?
Without a doubt!
Was this provider's staff friendly?
Yes, they went above and beyond
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's staff friendly?
Yes, they went above and beyond
by GM xxx.xxx.191.218
December 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.227.73
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.52.12
July 27, 2012
I highly recommend Dr. Tanguay. She answered my questions and informed me that she is always available to answer any further questions. Dr. Tanguay's receptionist is friendly and welcoming. They are so warm and professional, and take time to discuss contact lens options and concerns - the customer service is exceptional. I am so pleased with Dr. Tanguay's service as my eye care professional. All my questions were answered, and I received my contacts sooner than expected. The office is very easy to locate.
by Sheila Jackson xxx.xxx.212.128
June 20, 2012
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