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Paul F Ives, O.D.

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Paul F Ives, O.D.
(2 Reviews)
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145 N Water Street West Newton, PA 15089
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Consumer Feedback

(2 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Anonymous
August 17, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 02, 2011
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145 N Water Street, West Newton, PA 15089