Charles H Neu, O.D.

Charles H Neu, O.D.
295 New Dorp Lane Staten Island, NY 10306
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Was this provider friendly?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.219.18
June 13, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's staff friendly?
Yes, they went above and beyond
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.161.84
April 28, 2013
Did this provider answer all of your questions?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider answer all of your questions?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.35.130
April 12, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.113.153
February 15, 2013
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.117.232
October 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.208.8
August 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.190.21
June 11, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Anonymous
February 20, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
July 25, 2011
Was this provider friendly?
Extremely Friendly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you experience unnecessary pain during your visit?
No
Does this provider give unbiased advice?
Yes
by Anonymous
May 02, 2011
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