Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation