Laurie J Elgas, O.D.

Laurie J Elgas, O.D.
Comprehensive Eye Care of New England 209 West Central Street, Suite 120 Natick, MA 01760
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Consumer Feedback

(49 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
August 20, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you able to relax during your appointment?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
August 11, 2011
juat agreat group of people!!!
by Anonymous
August 07, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
August 03, 2011
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. Their exams are so much better than other optometrists I've been too. The exam was quick and pain-free. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. You can email Liz which makes communication very easy. She will get you the best looking glasses - very helpful in picking them out. Dr. Elgas is very friendly and flexible.
by Anonymous
July 20, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Anonymous
June 23, 2011
Their exams are so much better than other optometrists I've been too. The exam was quick and pain-free. They have a very good professional reputation. I know that I'm under the care of an expert. They have really great customer service here. They always put their customers first, regardless of the situation. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Anonymous
June 03, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider have helpful information available online?
Yes
by Anonymous
May 31, 2011
Was this provider late to your appointments?
No, they were on time
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to make an appointment with this provider?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
March 30, 2011
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