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Laurie J Elgas, O.D.

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Laurie J Elgas, O.D.
Comprehensive Eye Care of New England
(49 Reviews)
> Get Phone Number & Directions
209 West Central Street, Suite 120 Natick, MA 01760
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Consumer Feedback

(49 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this optometrist provide you with an accurate prescription?
Yes
Did this provider listen to your input and concerns?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 08, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
January 28, 2012
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Anonymous
January 27, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
January 26, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did they follow up with you after your appointment?
Yes.
Was it easy to make an appointment with this provider?
Yes
by Anonymous
January 17, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
January 04, 2012
Was this provider's office too cold?
No, it was fine
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
November 15, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 26, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you experience unnecessary pain during your visit?
No
by Anonymous
October 14, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
August 25, 2011
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Map and Directions
209 West Central Street, Suite 120, Natick, MA 01760