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Lindsey Kintner, O.D.

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Lindsey Kintner, O.D.
(15 Reviews)
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517 Lincoln Way E Mishawaka, IN 46544
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
This was my first visit to Dr. Lindsey Kintner's office for an eye exam. I signed in and within five minutes was called into an office where the gal did her exam with the machines (not sure of the proper terminology). Then after another five minutes Dr. Kintner began his exam. Afterward began my search for new frames. I was amazed when I walked into the huge back room which displayed an array of eye frames. It took me about an hour or more to choose just one pair. I wanted to pick another, but I didn't have another hour. The gal that assisted me was so very nice (and patient). Not once did she try to rush me or make me feel that I was taking up too much of her time. I received a call to pick up my glasses one week later. This was such a positive experience that I had to share, because I have had a few not-so-positive experiences at what I call the "quick-stop and shop" stores. Thank you Dr. Kintner and company for such great service!! I will highly recommend you to all my family and friends!!
by Marilyn Bumbaca xxx.xxx.192.45
March 01, 2015
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Did this provider seem well-trained and experienced?
Absolutely
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Was the music playing while you waited or during your visit pleasant to you?
Yes
by Delbert xxx.xxx.32.139
May 14, 2014
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.188.73
June 05, 2013
by Anonymous xxx.xxx.183.129
February 27, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.61.10
February 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.246.188
July 19, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you going to visit this provider again?
Without a doubt!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
February 11, 2012
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I am going to refer everyone I know here. I absolutely love this place.
by Anonymous
January 17, 2012
Their equipment was very advanced and ahead of the times, so I knew it was safe. I was very impressed. I was extremely pleased with the seating they provided at this eye care facility. The chairs in the waiting room were top-of-the-line and so comfortable I could have fallen asleep. I have already sent tons of people here. I would recommend them to anyone in need of eye care; they are that good! I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Anonymous
December 15, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 05, 2011
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Map and Directions
517 Lincoln Way E, Mishawaka, IN 46544