Michael Bert, O.D.

Michael Bert, O.D.
1950 Sheridan Rd, Suite 105 Highland Park, IL 60035
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider's staff friendly?
Friendly Enough
by John Q Cyclops xxx.xxx.233.95
December 02, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.234.59
May 14, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the waiting room chairs comfortable at this eye care office?
They were average
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider's staff friendly?
Not Really
by Anonymous
January 29, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 20, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider have reasonable prices?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 14, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 16, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
May 12, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
March 21, 2011
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