Douglas Reynolds, OD

Douglas Reynolds, OD
Family Vision Center 2491 S Ferdon Boulevard Crestview, FL 32539
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 18, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
January 02, 2012
Was this provider friendly?
Extremely Friendly
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 14, 2011
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 31, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you recommend this provider to others?
No
Does this provider remember you by name?
Sometimes, but not always
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
October 28, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider answer all of your questions?
Yes
by Anonymous
September 14, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider rush your appointment?
No
by Anonymous
September 10, 2011
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 20, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 13, 2011
Are you going to visit this provider again?
Without a doubt!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 08, 2011
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