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Mark T Lopez, O.D.

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Mark T Lopez, O.D.
(13 Reviews)
> Get Phone Number & Directions
1026 Long Cove Road Gales Ferry, CT 06335
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
I have been a patient for 33 years. The office experience is good and waiting time is short. The Doctor is very competent, answers all questions in an understandable manner and takes the time to get your prescription right. It is clear he cares about patienst and that it is important to him to do a good job. They stand behind what they sell and have strong relationships with the manufacturers and get broken items fixed quickly, usually at no or little cost. Their pricing is fair and compettiive and the service is excellant. Selection is very good and high quality and they will get you what you want.
by Anonymous xxx.xxx.71.34
February 25, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The office was very easy to locate. I didn't have any trouble finding it at all.
by Diane xxx.xxx.227.3
July 19, 2012
The doctor was quiet but very professional. They have more eyeglass options than I have ever been offered at another doctor's office. I get so many compliments on my new glasses and it is not a style I would have tried on my own but I love it. Staff were very helpful. They paid close attention to me and all of my questions were answered. I was very satisfied with my visit. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Carice xxx.xxx.185.58
June 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Kara xxx.xxx.185.58
May 26, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.240.186
April 21, 2012
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider's staff friendly?
Friendly Enough
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
February 15, 2012
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
January 03, 2012
Did this provider have reasonable prices?
Absolutely!
by Anonymous
October 26, 2011
Did this provider listen to your input and concerns?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
September 27, 2011
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider's office clean?
It was satisfactory
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you by name?
No, I always have to remind them
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
September 21, 2011
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Map and Directions
1026 Long Cove Road, Gales Ferry, CT 06335