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John A. Gilles, O.D.

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John A. Gilles, O.D.
(13 Reviews)
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8688 Ruffian Lane, Ste. B Newburgh, IN 47630
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this provider helpful about using your insurance coverage?
Absolutely yes
Was the provider's staff helpful and knowledgeable?
Yes
Is this business handicap-accessible?
Absolutely
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider spend time asking questions and listening to you?
Definitely
by Anonymous xxx.xxx.183.193
November 05, 2014
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.149.97
May 16, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Amy xxx.xxx.249.21
March 19, 2013
Great eye care and professionalism. Highly recommended.
by A. Poole xxx.xxx.10.59
April 09, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the waiting area spacious?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer flexible appointment times?
Yes
by Anonymous
November 01, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
October 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
September 18, 2011
Did this provider prominently display their diplomas or business license?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
July 29, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 12, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Anonymous
May 31, 2011
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Map and Directions
8688 Ruffian Lane, Ste. B, Newburgh, IN 47630