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Steven D. Sheiner, O.D.

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Optometrist

Boca Raton, FL
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Steven D. Sheiner, O.D.
Total Family Eyecare
(3 Reviews)
> Get Phone Number & Directions
7035 Beracasa Way Suite 101 Boca Raton, FL 33433
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Consumer Feedback

(3 Reviews)
Service
1.5 star average for Service
Environment
5 star average for Environment
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Well treated by staff and OD. Will visit again next year.
by EC xxx.xxx.154.62
January 03, 2019
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Amy xxx.xxx.156.245
August 25, 2012
My recent experience involved a new lense,made in CO , scleral, RGP. A new salesman from the firm fitted me and I ordered the pair for $600-although I didn't know they would cost that much. I originally wanted Duette hybrid (RGP with soft skirt) for about $350. The lenses came in, I put them in, doc didn't floresce for fit or ensure I could remove them IAW box instructions. I left them in 3 hours and my eye started to blanche and when I removed the left lenses, my conjuctiva was 'torn' little shreds, and my eye stained red for 2 days with pain. I immediately reported it on a Friday and had an appointment for Monday. ON MOnday, I brought the lenses back and said that due to the pain and the torn tissue, I know longer wanted to experiment. Doc did not look at the lenses, nor conduct any type of real exam on my hurt eye. He was scornful that I would not work with him on a 'better fit' although he had never prescribed these type lenses before or had much exp with them. I think if he had been more concerned about the health of my eye and had more experience with this type of lense, I might have presevered. I am ordering a pair of Ciba durasoft and he told me they would cost $400! He wouldn't give me any money back until they came in. On line, these lenses go for $99-$179 depending on color, or type-the toric plain ones shouldn't cost over $150. When I mentioned that, he didn't seem to grasp that he had just tried to quote a price that was out of the ball park. It seems like he just wants my money, is not sympathetic to the bad experience and has 'written me off' because I wouldn't go forward with the product he was pushing. I held my decision and even said "I hope you get all your money back from the firm." I am sure he got the lenses free for trying them though and he is just scamming me. I will not go again once I get my money back and pay a fair price.They definitely pressured me to buy products. I felt like they were just trying to make money off me. Whenever I called with a question or concern, the staff made me feel stupid for calling. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered.
by Anonymous
May 09, 2011
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7035 Beracasa Way Suite 101, Boca Raton, FL 33433