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Suzette A. Blahnik, O.D.

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Suzette A. Blahnik, O.D.
Blahnik Eye Care
(5 Reviews)
> Get Phone Number & Directions
3740 S. Ridgewood Ave. Suite 103 Port Orange, FL 32129
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Recommended
5 star average for Recommended
Value
4 star average for Value
I left the office very satisfied, I paid my balance in full and was told I had a zero balance. When I got home I got a call that they needed my Medical Insurance in addition to my VSP Eye Insurance. When I asked why hey said they needs to keep it on file, so I gave it to them. The next day another person called and asked for my Medical Insurance info and I once again gave it to them. A day or two later I got a third call asking for the same info. By this time I was getting frustrated and told them I didn't have time to keep doing this and I would give it to them the next time I was in the office. I was then informed that I had a $105 balance for testing above and beyond what VSP covered and it needed to be billed to my Health Insurance so they needed it immediately. I was never informed they were doing additional non-covered testing by either the Dr. Or the staff. Whoever I was talking to said that didn't matter that there was a balance. I explained that I had not met my deductible for my Health Insurance so if I had known I would have asked about the importance of the test and would have possibly declined them. She said the Dr. does whatever she feels is needed and the patient is responsible to pay whatever Insurance does not cover. I once again gave all my info and told her I would pay the balance when I picked up my new glasses.

Well today I picked up my new glasses and the first thing I was asked for was my Health Insurance Info. I asked what my balance was and was told $0, when I asked what happened to the $105 balance I was sent back to reception where I was told once again I had a $0 balance. I asked again what happened to the $105 balance and the receptionist went in back to ask someone else. She came back and said that the $105 had been submitted to my insurance and they had not been advised how much Insurance would cover yet so they didn't know how much I needed to pay. I explained that I would pay the $105 immediately so that I could leave and never have to deal with that office again.

As far as my new glasses go, I like them so far but they were just handed to me and still need to be fitted as they slide down my nose. No one offered to adjust them for me at all.

I also asked for a copy of my Contacts Prescription but was told it was unavailable at this time because the Dr had forgot to sign it.

While my first impression of the staff was positive they turned out to be inept, unorganized and have very poor customer service skills. I will find a new Dr even if I have to travel farther.
by Alan Conklin xxx.xxx.180.161
September 21, 2015
My first visit with Dr. Blahnik was at the VA.
Unlike other optometrist visits there, this one was my best!!!
Thank you for your kindness & professionalism!
by Tom Mitchell, Sr xxx.xxx.162.76
July 31, 2015
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this optometrist provide you with an accurate prescription?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
June 07, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have reasonable prices?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
April 11, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
March 30, 2011
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Map and Directions
3740 S. Ridgewood Ave. Suite 103, Port Orange, FL 32129