Henry Samson, O.D.

Henry Samson, O.D.
100 York Street, Suite 2K New Haven, CT 06511
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider offer flexible appointment times?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Does this provider treat their staff well?
Extremely well
Was the noise level reasonable in this provider's office?
Peaceful
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
by Leslie xxx.xxx.156.193
July 03, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too cold?
No, it was fine
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.244.112
July 01, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.184.1
June 17, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.70.178
May 06, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.184.1
January 28, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Kevin M. Brown xxx.xxx.184.1
August 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Jennifer xxx.xxx.118.31
May 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.61.21
April 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.82.35
April 04, 2012
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Anonymous
December 30, 2011
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